Frequently Asked Questions (FAQ)

It's easy and seamless to participate! Simply place your bid on our easy to use "Make a Bid" format. Feel free to bid on as many items and as many times as you'd like! You're also welcome to call/text in bids to 647-668-3066 or email your bid to Highest bid wins. Immediately upon auction close, we contact you for shipping address as well as payment info so we can process and ship out your item(s). We accept all major credit cards as well as PayPal and e-Transfer.

We ship within 24 hours to your home or office. All shipping is insured and has a tracking number.

Depending on time of year, we generally run 5 auctions per week.

We sure do! We are happy to size any ring (or other item) for you either prior to shipping out or at a later date. Whatever works best for you!

We are happy to provide 3rd party accredited gemologist appraisals. These take an extra couple of days before shipping. They generally range between $40 - $65 per appraisal depending on the item.

NO! We don't charge any extra auction fees or premiums!

We carry a large and full stock of gorgeous diamond and gemstone jewellery. Rings, necklaces, bracelets, earrings and more. If you have a specific request or are looking for something particular, please feel free to contact us. Chances are we have the item you're looking for! We pride ourselves on superb customer service and even better values!